Testimonials
It’s particularly satisfying when we hear from our clients. To those who have taken the time to say thank you, it is very much appreciated. 
Here are just some excerpts from their emails/letters.
"I would like to compliment Elaine Chia and Jeffrey Heng on their wonderful customer service which was rendered to my fiance and me during our journey of finding our dream home in Jurong West.
There was never any sense of pressure or obligation and they were always so polite and patient and did their best to accommodate our schedules in their busy lives.
You both were always available 24/7 to answer our queries and that gave us a sense of satisfaction.
We will highly recommend you to our friends and family for your great service.
We both are so grateful to have you as our agents and for helping us find our love nest.
Thank you from the bottom of our hearts.
Best Regards,
Vadi & Stephanie"
Vadi & Stephanie (Buyers of Jurong West)

"Elaine and Jeff stood out from the agents we talked to because they did not tell us to settle. While they did tell us what was the market price (which in the first place could be checked easily online), they also told us what could be done and what their strategy would be and how they marketed properties. They told us they would try their best to get us the best price even if the market conditions for sellers were not ideal. This was part of their promise to put our interest first. 
We were not disappointed. Because of their professionalism and strong sense of accountability to their clients, the process of selling our flat went very smoothly."
Ms. Siew Min (Seller of Jurong West)
"After about an hour of discussion, I had already felt that Jeffrey/Elaine are different from other agents and showed me and my wife a confidence to rely on them. It was quite unusual for me to sign on a letter for Jeffrey/Elaine that we officially ask them to be responsible for our house hunting but later on they showed us their professionalism and confidence."   
Christina Kim & Moonhak Oh (Buyer of Serangoon Condo)

"He was extremely patient with me in selling and buying a unit. He never send me to view any of units alone and was always there when buyers came to view my unit. He readily cleared my doubts and showed he was and is professional.

 

Mr Jeffrey is a reliable and dedicated person who takes pride in his job. He takes his clients' requests seriously and works really hard in achieving what was put up to him. The way he handle my case showed how professional he was. It was indeed a pleasure to work with him. To my family and myself, right now Mr Jeffrey Heng has become our good friend."


~ Mrs Ravi


"It is generally hard to pick a good agent from the thousands out there but I think I did it pretty well. Jeff has been great in helping me sell my property for the right price. My flat was pretty hard to sell as new rulings kicked in and people stayed away. Jeff was patient and encouraging and it was him that actually encouraged to keep waiting as he was confident he will get it sold and he did. And not forgetting to mention that the buyer was an old couple who did not have an agent serving them and in the end, Jeff had to guide them throughout the whole process and we laughed when we came to know that Jeff had to bring his laptop and the whole printer/scanner up to the buyer’s house to help them with their documents.

Apart from the fact that the house was sold at a good price when times were not that good, he is personally a wonderful person and is more a friend than our agent. There were so many times that we found ourselves happily chatting either before or after the showings. He was a very real person who opens himself to share with us even things that is happening to his own family and that really made us very comfortable with him as never once we feel that he is just another agent. 

I guess it is pretty standard to say that he was very professional in his dealings and his knowledge of the industry and practice is second to none, but I also wish to add that his care and concern for his clients and also his willingness to put interests in his clients’ lives is also second to none. Overall we were very comfortable and pleased to have him serve our needs. 

Thank you once again Jeff."

~ Siva and Family


"My family and I would like to nominate Jeffrey Heng for this Best Client Service Award and also take this opportunity to thank Jeffrey for his professional efforts in helping us to sell our HDB flat in Punggol. He has incredibly deep and detailed knowledge for the current real estate market and we can really feel his passion in trying to understand our every needs.

Before talking to Jeffrey, I also spoke to another very prominent agent in Punggol but all that she did, was to ask me to settle the matter quick so that she can sell the house. But Jeffrey was really there just listening and advising me about my family matters and he didn’t even think about the house selling at all. He was there consoling and advising me on what he thinks that needs to be done so that everyone in the house would be happy. He even advised me to postpone the selling of the house so that my sister could be married off in the house and that would make things much better for everyone but that would mean that he will need to wait one year before he could sell my house! I am really surprised that an agent would really do that! In the whole process, I could really feel that he has put my family’s interest before his own deal and commission, 

My wife and I are truly thankful for such a wonderful agent. We have never thought that an agent could be so nice and caring to their clients, Jeffrey really changed the way we looked at property agents."

~ Mr Robin Lee & Family

 

"Both Jeffrey and Elaine kept us informed and up to date on the progress of our purchase and sale of the properties. Their jovial and easy going personality also made us comfortable. When I first inquired on the unit at Park Green, Jeffrey was very prompt in replying. And there was a point whereby the sale of my parents flat would not be completed due to my mother's illness. Their positive attitude and good advice made it all possible. Jeffrey also visited my mother while she was in the hospital, even when it was already late at night."

~ Sahiril / Yana Jabar




*** Note : For more and full testimonials, please visit https://www.sgpropertyadvisers.com/ Thanks!!! ***
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Elaine Chia
Senior Associate Group Director
ORANGETEE & TIE PTE LTD
ms.elainechia@gmail.com
CEA Licence No.:
L3009250K / R042214F
+(65) 9008 1737